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What is an Access Ready Environment Approved Provider?
Access Ready Environments
Authorised Provider Qualifications
To become an Access Ready Environments (ARE) Authorised Provider a participant must meet particular qualifications. Only the Chairman of Disability Relations Group Douglas George Towne can approve the admission of an applicant.
Once approved the participating provider is positioned by the Chairman into one of three categories. This positioning is based on the actual goods, services or expertise provided. The authorised provider categories are:
Platenum preferred authorised providers are those who have invested significantly in product or service development and/or provide a vital solution related to the Access Ready Environment.
The Gold Standard authorised providers are those who have built a service or product delivery system that serves the needs of people with disabilities through a number of solutions and/or provide a vital solution related to the Access Ready Environment.
The Silver Lining authorised providers are those who are consulting experts who provide particular guidance and knowhow on disability access issues in the public and employee facing spaces and/or provide a vital solution related to the Access Ready Environment.
A sampling of the review points that authorised provider applicants must submit to are, but are not limited to:
A customer opinion and service review,
A corporate and financial stability review,
A technology and usability review,
A goods or services pricing review,
A personnel training review,
A customer service process review,
A corporate disability philosophy review,
A corporate history and ownership review.
The Chairman of Disability Relations Group reserves the right to require additional information or cancel the authorised provider status for cause. Any person or entity having an issue, complaint or compliment related to an Access Ready Environments authorised Provider should contact the Chairman Douglas George Towne at 727-531-1000 or by email through Service@drgglobal.com